Our Solid gold jewellery make beautiful forever keepsakes and modern-day heirlooms. Here are the most frequently asked questions about our 9ct gold jewellery collection.

What does carat mean?

Carat (or “K” for Karat) represents the percentage of pure gold in the metal alloy. Because pure gold is very malleable, jewellers mix it with other alloys to make it more durable and harder.

What is rose gold?

Rose gold, sometimes called pink gold, is an alloy created by adding copper to pure gold, which results in a pinkish metallic hue. Rose gold has become increasingly popular especially for wedding brands.

What is white gold?

Developed to imitate platinum, white gold it is typically created by adding nickel and zinc to pure gold. The lower the carat, the “whiter” it will retain because the carat is increased by adding more pure, yellow gold.

What is the natural colour of Gold?

Pure gold is yellow. Needless to say, the higher the karat of gold jewellery, the more yellowish hue it will have.

Is gold a precious metal?

Absolutely! Solid gold is considered to be rare and have a high economic value. It is timeless and makes for a classic modern heirloom or keepsake piece. Other precious metals include silver, platinum and palladium.

Do you responsibly source gold for your Gold Jewellery Collection?

Yes, we are dedicated to ensuring that every stage of the manufacturing process is both kind to the environment and respectful to all the people involved. Alice, our founder, has personally handpicked and visited all our suppliers and will only work with partners who offer complete transparency and meet our high standards of quality and conduct.

How do I care for my solid gold jewellery?

Solid gold is a precious metal that is a durable and resistant to tarnishing so you can wear it almost all the time. Clean your gold jewellery regularly in order to maintain its beauty and shine. A soft, lint free cloth or even better a gold polishing cloth is an effective way to keep gold jewellery looking its very best.

We include an easy to follow care guide in with our 9ct gold jewellery. Find out more

We include an easy to follow care guide and complimentary jewellers cleaning cloth in with our gold jewellery.

How to I care for my diamond jewellery?

Diamonds are one of the hardest naturally occurring substance known; however, they can still suffer chips and fractures from sharp blows, so you need to take care when wearing and storing your diamond jewellery.

Clean your diamonds with warm soapy liquid and a soft toothbrush, rinsing the stone and setting afterwards to ensure no soapy residue. Find out More

How do I care for my birthstones and precious gemstone jewellery?

We use an array of precious and semi-precious stones, from sapphires to citrine. All gemstones can be damaged by chemicals, water and even sunlight but prolonged exposure to the latter may cause certain gemstones to become paler. To keep gemstones clean and shiny, polish with a soft cloth. Find

How do I care for my pearl jewellery?

Pearls are sensitive, they are soft and can be scratched easily so don’t forget to treat them with love. As an organic material pearls react well to the natural oils in your skin so wearing them regularly is the best way to maintain and improve their lustre and glow. Avoid contact with chemicals found in perfume or other cosmetics. Pearls should only ever be cleaned with a soft cloth moistened with water - not with any cleaning products. Allow the pearls to dry before storing them away.

Do you offer a maintenance service for solid 9ct gold jewellery?

Yes, we want you to be able to treasure your gold jewellery forever. A high shine polish is £20. Please contact us if there is any other maintenance service your 9ct gold item requires and we will quote accordingly. A complimentary jewellery polishing cloth will also be included with each maintenance service to assist in maintaining the high shine of your jewellery.

How do I find my partners correct gold ring size?

You can find the ring size of an existing ring they frequently wear (when they are not looking or in the shower!), measure the inside diameter using our ring size chart and follow these simple instructions using our printed guide:

• Select a ring that fits your desired finger
• Place the ring over the circles in the ring chart. The measurement shown refers to the inside diameter of the ring.
• If the ring falls between two sizes, order the larger size.

How do I find my own ring size?

Whether you're buying a ring as a gift or want to know your ring size, our helpful ring size guide which includes a downloadable ring sizer will ensure you find the perfect fit.  (We also sell a ring sizer and offer the service at our stores).

Our top tips include

• Measure your ring size at the end of the day when fingers are at their largest. (fact!)
• Don't measure your finger when your hands are cold as they can shrink up to half a ring size. (again, a true fact!)
• If you are between two sizes, always go with the larger one.
• A larger size may be required if you are ordering a wider band.

What if I get the ring size wrong?

We want you to be completely happy with your ring. If the size you have chosen is wrong we offer a complimentary resizing for the first 30 days after your purchase. All you need to pay for is postage. (Please Note: complimentary resizing is limited to one per ring and limited to sterling silver/ plated rings)

For all ring resizing services for a solid 9ct gold ring or diamond and gemstones set ring please contact us to discuss your requirements.

Do you make alterations to gold jewellery pieces after purchase?

We want you to love your jewellery or gift. If something is just not right with the personalisation or size, we’re more than happy to see if we can rectify the item here in our workshop at a very reasonable price. Our jeweller will need to see an image of your item to make sure it’s a problem we can rectify so email your images and instructions for rework to hello@poshtottydesigns.com and we will get back to you with a quote.

We also offer the purchase now, personalise later service with some of our jewellery items, so of course, we accept some blank jewellery back into the workshop but check with us before making your purchase. Alternatively, if you want to add an additional hoop or charm to an existing piece of jewellery, please also send us an image to the above email address.

We aim to return your customised item to you within 14 days upon receipt. Our customisations and alterations returns address is:

Posh Totty Designs Customisations DPT
Unit E Level 7
New England House
New England Street
Brighton
BN1 4GH

Can I add to my 9ct gold Necklace

We often add additional rings to 9ct gold Russian ring necklaces and 9ct gold Family Names Necklaces. This usually requested when a family grows. We love to make changes to your jewellery as your life changes. Not just family names but any milestone moments.

We can either post the new ring directly to you to thread onto your chain at home (please note the ring will not be fixed within the pendant it will be loose on the chain), or you can return the necklace to us so we can solder the ring into the pendant.

Find out more : Russian Rings

Find out more : Family Names

Is my gold jewellery delivered gift wrapped?

Yes, and it’s beautiful! Your 9ct gold jewellery comes presented in our luxe jewellery box with a gorgeous gift sleeve in our iconic embossed gift bag along with a 9ct gold care guide to maintain your piece and complimentary soft jewellers cleaning cloth.

Do you personalise solid gold jewellery?

Yes, aside from some 9ct gold earring designs we can personalise your gold jewellery with your special names, significant dates or meaningful words. Some designs also allow you to personalise with your birthstones and gemstones to create and unique and bespoke keepsake.

We have created some personalisation guide to help inspire you!