Soulmate Swan Charm Necklace

Made From

925 Sterling Silver

Dimensions

Charm measures approx 12mm x 12mm.

We believe in forever not fast or throwaway jewellery.

Our pieces are made in Britain;  handcrafted and personalised in our Brighton workshop. 

We use high-quality recycled sterling silver and gold.

Our gemstones are ethically sourced from a handful of trusted suppliers.

Our Care, Repair & Re-wear Service enables you to update your jewellery in the future.

All our outer packaging and promotional materials are recycled and recyclable.

What is 18ct gold plating?

Most of our silver jewellery can be plated with a thick layer (approx 1 micron) of 18ct yellow gold or 18ct rose gold.

Is your gold plating nickel allergy safe?

Our gold plated items are compliant with the Assay nickel release test (BS EN 1811:1998 and BS EN 12472) therefore they are suitable for those with nickel allergies.

Is 18ct gold plating permanent?

Gold plating can wear away overtime. This can be sped up by exposure to water, heat and certain chemicals.

If the plating on your product wears away within the first three months of your purchase we will happily re-plate the item free of charge.

You can find out more about how to care for your plated jewellery in our care guide.

How do I clean a sterling silver necklace at home?

The safest way to clean a sterling silver necklace at home is with warm water, mild soap, and a soft cloth to gently remove dirt and help reduce tarnish.

To clean your necklace:

1. Create a gentle solution - Mix a few drops of mild washing-up liquid with warm (not hot) water.
   
2. Soak and clean - Leave your necklace in the solution for 10–15 minutes, then gently clean with a soft toothbrush or cloth, especially around clasps and fine details.
   
3. Rinse and dry - Rinse thoroughly under clean water and pat dry with a soft, lint-free cloth. Allow it to air dry completely before wearing or storing.

Sterling silver may naturally develop a light tarnish over time, but this can easily be refreshed with a specialist silver polishing cloth to restore its shine.

Avoid harsh chemicals or abrasive materials, as these can damage the finish or any personalised details.

See full care guide

For deeper professional clean or to restore your jewellery over time, we have a Jewellery Care and Rewear service that includes a Sparkle Service which will keep your piece looking its best for years to come.

Still got a question? View our full FAQ’s or Get in Touch

Delivery Options

24/7 InPost Locker | Shop Collect - £3.20

Royal Mail Tracked Standard UK Delivery - £3.50

DPD Tracked Special UK Delivery - £5.95

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International Shipping (rest of world) - from £12.95

Delivery times vary from 5-14 working days from dispatch.

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Delivery to the EU - £9.95

Delivery times vary from 2-10 working days from dispatch.

Returns Information

If on receipt of your order, you change your mind about this item, you can return it to us within 30 days in its original packaging and a re-saleable condition.