How long does this item take to make?

This item is lovingly made by hand in our Brighton workshop by one of our skilled jewellers. Because the making of this item is a lengthy skilled process, we advise a full 7 day turnaround time for making and delivery within the UK.

Delivery within the UK:
Occasionally, your item may arrive with you sooner than 7 days but we are unfortunately unable to prioritise individual orders during busy times (we think it’s worth the wait though). The delivery service we use is a Royal Mail tracked service and does not require a signature as it will be posted through your letterbox if the item is small enough. If the item is larger and you are not in to accept your order the postman may choose to leave it in a safe place or leave a calling card for you.

9ct gold orders:
All solid gold and diamond jewellery is sent via Royal Mail Special Delivery and will require a signature upon receipt.

3 working day express delivery:
Our 3 (working) day express delivery service is available on many of our handmade jewellery items, if this service is available it will be listed within the options on the individual product page. There are a few jewellery products that do not have this option, this is because they are more complex to make and we cannot guarantee they will be ready within 3 days. Our 3 day service includes 'fast tracking' the item through our jewellery workshop and express signed-for post. We apologise that we are unable to offer 3 day express delivery on orders outside of the UK.

Delivery outside of the UK:
Once your order has been made (we advise approximately 7 days for making the item) our delivery service for international post aims to deliver to :-

• Most of Western Europe in 3-5 days.
• The rest of Europe, USA & Canada within 5-10 days.
• The rest of the world within 5-14 days.

These are approximate time frames as parcels need to also go through customs which we have no control over.