Jewellery Maintenance Russian Ring Necklace
Keep your Personalised Russian Ring Necklace looking beautiful with our bespoke maintenance services. Whether you would like to add an extra ring for a new family member, refresh the black text finish to enhance the clarity of the personalisation, repolish your necklace to an as-new sparkling finish, or a combination of all three services, we've got you covered.
Adding an extra ring: You are required to return the necklace to us so we can solder the ring into the pendant.
Please return your item to the below address, we recommend using recorded delivery as we cannot be held responsible for items not arriving with us. We will aim to return your item to you within one week. Please include your name and your original order number when you return the item to us. Please return your jewellery to us within one week of purchasing this service.
Posh Totty Designs Maintenance Service, Unit E, Level 7, New England House, New England Street, Brighton, BN1 4GH.
We use our unique hand-stamping method on the majority of our personalised jewellery. As such each piece is unique.
Please check that all personalisation, sizing, product options and delivery information have been entered correctly. We cannot guarantee that any adjustment requests made after the order has been placed will be possible. Character limits apply to all personalised items.
Please note that we can only stamp in UPPERCASE letters.
We can only stamp the Roman alphabet in the font shown in the product images. We can only include certain punctuation marks, they are the ampersand (&), the at-sign (@), the hashtag (#), the comma (,), the full stop (.), the question mark (?), the exclamation mark (!), and the open and close brackets (). If you wish to add a star or heart stamp to your personalisation, please request this in the customer comment section at the checkout. We can also include numbers but we cannot include any other punctuation, accent marks or mathematical symbols. Any punctuation requests other than those listed above will be omitted.
Personalisation / Text Finish: Black or Clear
We always recommend a black finish for your personalisations. Black finish gives a bolder, easy to read look, whereas a clear finish gives a more subtle look. The 'black finish' is achieved by applying a specialist black paste that leaves the text with a black fill. We suggest that if you want to prolong this finish on your jewellery, it is advisable to not expose it to perfume, chlorine, cosmetics, hand sanitiser and body lotions. Humidity and body oils may also affect the black finish.
For extra tips on caring for your Jewellery, read our Jewellery Care Guide
18ct Gold plating - 925 Sterling Silver Jewellery only
We make our silver/plated jewellery using the finest quality 925 Sterling Silver. Most of our Silver Jewellery can be plated with a thick layer (approx 1 micron) of 18ct yellow gold / 18ct rose gold.
We advise that gold plating is a finish that can wear away over time. It can be affected by elements such as exposure to water, heat, chlorine and chemicals found in body lotions/ cosmetics/ hand-sanitiser/ perfumes as well as different skin types.
If the plating on your product wears away within the first three months of your purchase we will happily re-plate the item free of charge. However, beyond the first three months of purchasing there is a £20 re-plating charge.
Hallmarking - 9ct Gold & 925 Sterling Silver
Assay Office states that any item must be hallmarked if a silver jewellery item weighs above 7.8g, or if a solid gold jewellery item weighs above 1g. All of our necklaces are Assay hallmarked / laser hallmarked. Smaller, lighter items may not be hallmarked. Weights for individual items can be provided on request.
This item is lovingly made by hand in our Brighton workshop by one of our skilled crafters.
Standard Delivery within the UK
We use Royal Mail tracked service which does not require a signature as it will be posted through your letterbox if the item is small enough. If the item is larger and you are not in to accept your order the postman may choose to leave it in a safe place or leave a calling card for you.
3 working day express delivery
Our 3 working day express delivery service is available on many of our handmade jewellery items, if this service is available it will be listed within the options on the individual product page. Our 3 day service includes 'fast tracking' the item through our jewellery workshop and express signed-for post. We apologise that we are unable to offer 3 day express delivery on orders outside of the UK.
9ct gold orders
All solid gold and diamond jewellery is sent via Royal Mail Special Delivery and will require a signature upon receipt.
Delivery outside of the UK:
The timescales below apply after the item has been handmade
Most of Western Europe in 3-5 days.
The rest of Europe, USA & Canada within 5-10 days.
The rest of the world within 5-14 days.
These are approximate time frames as parcels need to also go through customs which we have no control over.
Handmade in Brighton
Fast UK delivery