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FREE UK DELIVERY
About PTD Makes
Keep your Posh Totty Designs jewellery looking beautiful with our bespoke re-plating services, available in 9ct rose gold or 9ct yellow gold. Please return your item to the below address, we recommend using recorded delivery as we cannot be held responsible for items not arriving with us. We will aim to return your item to you within one week. Please include your name and your original order number when you return the item to us. Please return your jewellery to us within one week of purchasing this service.
Posh Totty Designs Maintenance Service, Unit E, Level 7, New England House, New England Street, Brighton, BN1 4GH.
We offer a special gift wrapping service for jewellery with our "no peeking" gift sleeve and glittery gift tag!
The gift sleeve covers our jewellery boxes to ensure your present remains a complete surprise.
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Free UK delivery on all orders Delivery and returns
We take pride at every stage of the order process and we know that timing is everything. We aim to deliver all personalised jewellery items which are handmade by us in our workshop within the date shown on the individual product page. Many items can be upgraded to our three (working) day express service for £25.00, please see a list of products with this service here. For products under our "Home & Living" and "Other Creations" cateogories please refer to the estimated delivery date shown on the invididual product page. If you have a query about delivery for a product, please contact us via our "Have a question about this product" button or email us at firstname.lastname@example.org
Silver jewellery and other non jewellery items are dispatched via Royal Mail’s tracked service which will not require a signature. We will send an email on the day of dispatch to include a tracking number. The item can be tracked here http://www.royalmail.com/
Solid gold and diamond jewellery orders will be sent via Royal Mail’s Special delivery service and will require a signature. Click here to track a special delivery http://www.royalmail.com/personal/uk-delivery/special-delivery
If upgrading to a three (working) day express service, a signature will be required. Please ensure you supply us with a mobile phone number so tha the courier can be in touch with you. To track your DPD item click here http://www.dpd.co.uk/
If you prefer to upgrade a current order to a courier service whether for safety of delivery or speed of the delivery time, please arrange by phone on 01273 757 276.
For loved ones abroad, we also ship internationally. Delivery is charged in accordance with size and destination, so please check individual product pages as the below is a guide. As a general rule, we ship jewellery items via Royal Mail’s International Tracked Service. We can not be held responsible for items that are delayed via customs entering the country.
Orders over £25
Highlands & Islands of Scotland
2-5 days from dispatch
2-5 working days from dispatch
Rest of Europe
5-10 working days from dispatch
5-14 working days from dispatch
Do you have a question about this product? Send us your question and we'll aim to respond within 24 hours!
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31 Sydney StreetBN1 4EP
1 Bond Street Cottages,North LaineBN1 1RP
41 Camden PassageIslingtonN1 8EA
235 Kings Road ArchesBN1 1NB
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