Please check that all personalisation, sizing, product options and delivery information have been entered correctly. We cannot guarantee that any adjustment requests made after the order has been placed will be possible. Each item is individually handmade in the Posh Totty Designs workshop in Brighton. The personalisation is hand stamped rather than machine engraved, as such, any irregularities should be appreciated as part of a bespoke design. Please note: Our 10-14 day delivery is estimate is never more realistic than during busy periods such as Valentine's Day, Mother's Day, Father's Day and Christmas. At these times we will work as quickly as possible to dispatch orders in advance of this estimate but will not be able to prioritise individual orders.