Delivery Information

OUR DELIVERY SERVICE

We take pride at every stage of the order process and we know that timing is everything. We aim to deliver all personalised jewellery items which are handmade by us in our workshop within the date shown on the individual product page. Many items can be upgraded to our three (working) day express service for £25.00, please see a list of products with this service here. For products under our "Home & Living" and "Other Creations" cateogories please refer to the estimated delivery date shown on the invididual product page. If you have a query about delivery for a product, please contact us via our "Have a question about this product" button or email us at hello@poshtottydesigns.com

Silver jewellery and other non jewellery items are dispatched via Royal Mail’s tracked service which will not require a signature. We will send an email on the day of dispatch to include a tracking number. The item can be tracked here http://www.royalmail.com/

Solid gold and diamond jewellery orders will be sent via Royal Mail’s Special delivery service and will require a signature. Click here to track a special delivery http://www.royalmail.com/personal/uk-delivery/special-delivery

 If upgrading to a three (working) day express service, a signature will be required. Please ensure you supply us with a mobile phone number so  tha the courier can be in touch with you. To track your DPD item click here http://www.dpd.co.uk/

If you prefer to upgrade a current order to a courier service whether for safety of delivery or speed of the delivery time, please arrange by phone on 01273 757 276.

INTERNATIONAL DELIVERY

For loved ones abroad, we also ship internationally. Delivery is charged in accordance with size and destination, so please check individual product pages as the below is a guide. As a general rule, we ship jewellery items via Royal Mail’s International Tracked Service. We can not be held responsible for items that are delayed via customs entering the country.

DELIVERY PRICE GUIDE

UK Standard Delivery: FREE! (includes Highlands & Islands of Scotland, Northern Ireland & other UK Islands)

 

INTERNATIONAL DELIVERY

ESTIMATED DELIVERY

PRICE

Western Europe

2-5 working days
from dispatch

£9.95

Rest of Europe

5-10 working days
from dispatch

£9.95
USA & Canada

5-10 working days
from dispatch

£17.95
Far East & Australasia

5-10 working days
from dispatch

£17.95
Rest of the World

5-14 working days
from dispatch

£17.95